Privacy Policy

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This Privacy Policy describes how Softmere (“the Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

Device Information

Examples of Personal Information collected:

  • Web browser version

  • IP address

  • Time zone

  • Cookie information

  • Pages viewed and referring websites

Purpose of collection:

  • To load the Site accurately

  • To perform analytics on Site usage

Source of collection:

  • Collected automatically using cookies, log files, web beacons, tags, or pixels

Order Information

Examples of Personal Information collected:

  • Name

  • Billing address

  • Shipping address

  • Payment information

  • Email address

  • Phone number (if provided)

Purpose of collection:

  • To fulfill orders

  • To process payments

  • To communicate with you

  • To provide customer support

  • To screen orders for potential risk or fraud

Cookies

We use cookies to improve your browsing experience.

Types of Cookies We Use

  • Functional cookies – Remember preferences and maintain site functionality

  • Performance cookies – Analyze site traffic and usage

  • Advertising cookies – Used by marketing platforms such as Meta and Google to deliver relevant ads

Examples include:

  • _shopify_y

  • _shopify_s

  • _landing_page

  • _orig_referrer

  • _tracking_consent

You can control and manage cookies through your browser settings.

Sharing Personal Information

We share your Personal Information with service providers to help us operate the Site and fulfill orders.

Examples include:

  • Shopify (our ecommerce platform)

  • Payment processors

  • Shipping carriers

  • Analytics providers

  • Advertising partners

We may also share Personal Information to comply with legal obligations.

Behavioral Advertising

We use your Personal Information to provide targeted advertisements.

You can opt out via:

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to data processing

To exercise these rights, contact us.

📩 support@softmere.store

Retention

We retain your Personal Information for our records unless and until you ask us to delete it.

Changes

We may update this policy to reflect changes to our practices.