Warranty Policy (Electric Pump)
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Softmere provides a 90-Day Limited Warranty on the electric vacuum pump included with the backpack.
Coverage
This warranty covers manufacturing defects under normal use.
Exclusions
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Water damage
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Misuse or abuse
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Unauthorized repairs
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Normal wear and tear
Claims
Contact us with your order number and a description of the issue.
📞 Contact Information
If you have questions about any policy, contact us:
📩 support@softmere.store
⏱ Response time: 24–48 business hours